Disorderly Content
Big Brown screws up!
I'd hoped against hope that the light would arrive before a shoot earlier this week, but weather and UPS conspired against me. (Didn't matter in the end, as other crises delayed that shoot. But that, as they say, is another story for another time.) First came a call from Buff (not himself, but one of his staff) to say that one of the boxes had been returned by UPS. Apparently they had damaged it in shipment, and returned it to the shipper. Except... what was in the box had nothing to do with my order! Some kind of helmets is what I was told. The upshot is that part of my order wouldn't be coming until we could figure out which part got transmogrified into those helmet-like things.
Anyway, the other box arrived last night, containing my new light. So first thing this morning I called Buff (not the guy...), reached the nice lady with the lovely Southern accent who'd talked to me before, and told her what I'd received. And the missing bits will go out today, to be delivered tomorrow. At UPS's expense, for screwing up in the first place, dammit!
Now if only I could get a refund for that 3 Day Shipping I paid for on a different photo-related order. Sorry, guys, but a 3 Day delivery is supposed to take 3 days, not ten. Even with the holidays, that's excessive...
Category: business | add a comment | link